Where customers reach you
- Calls, texts, and website chat
- WhatsApp and connected social messages
- Many languages
- Missed-call replies
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Calls, texts, website chats, WhatsApp, and connected social messages. Nephew knows your business and helps the next customer while you look after this one.
No card needed. Setup included when you start.

Your customer gets help while your hands are full.
Cover calls and turn on quick replies for the channels you connect.
Check the service, address, and timing before offering a visit.
Get the customer's request and next step without listening to a long voicemail.
The caller gets a helpful answer. You get the details you need to take it from there.
“My AC stopped cooling. Can someone come tomorrow?”
“I can help. What’s the address so I can check that you’re in our service area?”
A call on the way home. A text after dinner. A question on Instagram. Nephew uses the same business details to help across the channels you connect.
See your conversations togetherHear the front desk
Hear the voices available in Nephew. Your greeting, words, language, and handoff rules are set for your business.
Cedar
Warm and steady
Transcript: “Hello, thank you for calling. How can I help you today?”
We choose where to start together. Your quote says what we’ll do and what it costs. You can add more later.

What your receptionist learns helps the next customer, too.
The same question comes up on calls.
Use it to improve your approved answers, website, and follow-up.
Did callers get a clear answer and reach the right next step?

You choose which calls Nephew answers and which questions go straight to your team.
Your goals and assessment guide our plan. We handle setup and review results with you.
Your services, hours and service area

The tools you already use

What needs your OK and when your team steps in
No new software to master.
No daily to-do list from us.
Nephew helps grow your local business with AI that does the work and people who guide it. Your website, marketing, calls, messages, reviews, and follow-up work together, so what Nephew learns in one place helps improve the rest. Our team handles strategy, setup, and ongoing oversight. You choose what we handle and stay as involved as you like.
No. Nephew can answer by phone, text, website chat, WhatsApp, and connected social messaging channels such as Facebook and Instagram. The same business details guide its answers. We connect your accounts with you, and you choose where automatic replies are enabled.
Not every service allows the same connections or actions. We confirm your specific channels, permissions, and reply options before setup. A directory listing connection does not automatically mean Nephew can reply to messages there.
Yes. Keep the number your customers know. You choose when Nephew answers and when calls go to your team.
Yes. Nephew learns your services, hours, work area, prices, voice, and rules. We help you check the setup before customers use it.
Nephew does not need to guess. It can ask a clear question, take a message, or send the call to your team. You set the rules.
Yes. We agree on permissions and what needs your review during setup. Nephew handles routine work within those boundaries. You can change your preferences or reach our team whenever you need.
Yes. Start with a free assessment using public information from your website and online presence. On the demo, we add your goals, capacity, and current setup, then walk you through the recommended priorities and custom quote. No card needed. We make no changes to your website or accounts.
Yes. Keep the tools that already work for your business. Nephew works with them, and our team handles the setup. We agree on the actions, permissions, and approval rules before work starts. Your accounts and customer data stay yours.
No. Start with one service or several, then add more as Nephew earns your trust. We recommend where to start and give you one custom quote for the help you choose. If your business needs something custom, we build that too, like following up on an unanswered estimate, reminding customers when service is due, or adding a booked job to your schedule. The work and price are agreed first.
No. We handle setup and the day-to-day work in your plan. Tell us your goals and give us access to the tools we need. Then leave it to us, or stay involved as much as you like.
Tell us. If you’re not happy in your first 90 days, we’ll refund your Nephew fees. Work covered by a custom quote is included.
Start with a free assessment of how customers find, choose, contact, and book you. We’ll show where calls and follow-up could help.
Share a few details, then pick a time to talk.
Book a call