01
Recover open estimates
Follow up while the customer still remembers the problem and your proposed solution.
What Nephew does
The next sale may already know your name
Bring good customers back before they forget to call.
Nephew follows up on estimates, reminds customers when service is due, fills openings, and reactivates past customers with useful timing and context.
Live for your businessWorking now
Nephew handled it
Connected to the whole customer journey
More repeat
customers, less chasing
More good customers moving forward
What changes
Less opportunity falling through the cracks.
02
Make recurring service feel automatic
Reach customers when maintenance, recall, renewal, or rebooking is actually due.
03
Fill the schedule intelligently
Match open capacity with past customers who have a real reason to come back.
Included
What customer follow-up and reactivation looks like with Nephew.
One connected system learns the business, watches what is happening, and keeps the next useful step moving.
Estimate follow-up
Lead nurturing
Maintenance reminders
Recall and rebooking
Past-customer reactivation
Open-slot campaigns
Straight answers
Questions local business owners ask about customer follow-up and reactivation.
Can Nephew follow up on unsold estimates?+
Yes. Nephew can identify estimates that have gone quiet and follow up using the job details, timing, and communication rules you approve.
Can Nephew bring back past customers?+
Yes. Nephew can identify useful reasons to reconnect, such as maintenance, recall, renewal, seasonal service, or an opening that fits the customer.
Will follow-up messages feel like spam?+
The goal is useful, timely follow-up based on real customer context. Frequency, consent, quiet hours, and opt-out rules should be configured for your business.
What kinds of local businesses is this built for?+
Nephew is built for local businesses that win customers through calls, texts, appointments, estimates, Google Search, and Google Maps. That includes home services, dental and medical practices, auto shops, salons, restaurants, and other businesses with a Google Business Profile.
Connected by design
The next part of the customer journey.
Review Management
Nephew asks at the right time, makes leaving a review easy, drafts thoughtful responses, and flags problems before they get ignored.
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Google Ads Management
Nephew connects search terms, calls, texts, booked jobs, payments, and repeat business so campaigns can optimize for customers, not just clicks.
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Facebook and Instagram Ads Management
Nephew builds clear offers, local creative, focused audiences, fast follow-up, and measurement that follows the lead past the form.
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